1. Introduction

Casper Swart Electrical Solutions ("we," "us," or "our") is committed to protecting the privacy of users ("you" or "your") who visit and interact with our website. This Privacy Policy outlines how we collect, use, protect, and share your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

2. Scope

This Privacy Policy applies to personal information that we collect in connection with:

• Visiting our website.
• Filling out online forms (e.g., contact forms, quote requests).
• Interacting with our social media pages.
• Communicating with us via email, phone, or other channels.

3. Information We Collect

4. How We Use Your Information

We use the personal information we collect for the following purposes:

5. Legal Basis for Processing

Under POPIA, we will process your personal information in line with the following principles and legal grounds:

• Your Consent: Where you have consented to the processing of your personal information.
• Contractual Necessity: Where processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
• Legitimate Interest: To pursue our legitimate interests, such as to improve our website and services, while taking adequate measures to protect your fundamental rights and interests.
• Compliance with Legal Obligations: Where we have a legal obligation to collect, process, or share your personal information.

6. Sharing Your Information

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you, including for interest-based advertising. Cookies are small files placed on your device that help us understand how you use our website.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once personal information is no longer necessary, we will securely destroy or de-identify it.

9. Data Security

We have implemented appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include encryption, firewalls, secure server infrastructure, and access controls. However, no data transmission or storage system can be guaranteed to be 100% secure. If you suspect any misuse or unauthorized access to your personal information, please contact us immediately.

10. Your Rights

Under POPIA, you have the right to:

1. Access Your Information: Request a copy of your personal information held by us.
2. Rectify Your Information: Request corrections to any inaccuracies or incompleteness.
3. Delete Your Information: In certain circumstances, ask us to delete your personal information.
4. Object to Processing: Where we are processing your personal information based on a legitimate interest or for direct marketing, you may object to such processing.
5. Withdraw Consent: Where you have given consent for specific processing, you may withdraw your consent at any time.

To exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.

11. International Data Transfers

In some cases, your personal information may be transferred to or stored on servers located outside of South Africa. Where such cross-border transfers occur, we will ensure that appropriate safeguards are in place to protect your information in accordance with POPIA and other applicable laws.

12. Third-Party Links

Our website may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware of a child providing us with personal information, please contact us so that we can take steps to remove such information.

14. Updates to This Policy

We reserve the right to update or change this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

We are committed to working with you to obtain a fair resolution of any complaint or concern about your privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to contact the Information Regulator (South Africa) at: